Support

Email support@se-ai.live. For a purchase or activation issue, write from the Stripe checkout email and include the Stripe receipt/payment reference plus Splitline’s Copy diagnostic text.

We target a human response within two business days.

Do not email a recovery code, checkout claim token, device credential, signed lease, dataset, field name, field value, file path, prompt, model response, or analysis result.

For refunds, follow the 14-day refund policy.