License error guide
SL-LIC-001: Keychain or license storage is unavailable. Allow Keychain access and retry.SL-LIC-002: The Keychain record and non-secret sentinel disagree. Use Retry recovery.SL-LIC-003: Verification could not reach Splitline’s license service. Check the network and retry.SL-LIC-004: The response was invalid or stale. Verify again.SL-LIC-005: The purchase is refunded, disputed, revoked, or this Mac is no longer active. Recover the purchase or contact support.SL-LIC-006: The purchased Mac limit is reached. Choose a Mac to replace or deactivate one.SL-LIC-007: A paid license result could not be saved locally. Retry persistence; do not buy again.SL-LIC-008: Deactivation did not fully complete. Retry or contact support.SL-LIC-009: The system clock moved backward or is invalid. Enable automatic date and time, then verify.SL-LIC-010: The app build has invalid public license configuration. Install an official release.
Use Copy diagnostic to send the prepared, privacy-safe code and context to support. Never send a recovery code, checkout claim token, device credential, or signed lease.